Connecting your calendar

How does ScheduleOnce connect with Google Calendar?   How do you protect the security of my Google login information?   Which calendar data is used by ScheduleOnce when my calendar is connected?   Is any information from my calendar saved on the ScheduleOnce servers?   Why do my busy times appear in wrong hours on ScheduleOnce?   I cannot connect - what should I do?       How does ScheduleOnce connect with Google Calendar?   ScheduleOnce connects with Google Calendar via the Google Calendar Web API. ScheduleOnce has found this method to be very efficient and one that provides excellent performance without the need to download any software. ScheduleOnce communicates with the Google Calendar API using a token that is generated by Google and therefore your Google user name and password is never known to ScheduleOnce and is not saved on our servers.   How do you protect the security of my Google login information?   ScheduleOnce does not know your Google account login – Authentication is done directly against Google which then grants ScheduleOnce permission to access your calendar via their API.   Which calendar data is used by ScheduleOnce when my calendar is connected?   The only data used by ScheduleOnce is the free/busy information from your Google Calendar.   Is any information from my calendar saved on the ScheduleOnce servers?   Your Google Calendar data is read by ScheduleOnce in real time via the Google Calendar API and hence your private data is not saved on the ScheduleOnce servers. ScheduleOnce communicates with the Google Calendar API using a token that is generated by Google and therefore your Google user name and password is never known to ScheduleOnce and is not saved on our servers. The only data that is saved on the ScheduleOnce servers is your email address. You can find out more in our privacy policy.   Why do my busy times appear in wrong hours on ScheduleOnce?   This is due to time zone differences between your Google Calendar and ScheduleOnce. To change the time zone: • On ScheduleOnce: Click on the time zone link at the top of the page, select the new time zone and apply. • On Google Calendar: Click on “Settings” at the top of the Google Calendar page, select the new time zone and save. Reload\refresh the ScheduleOnce page to reflect the change. If you still see time differences this is probably due to temporary differences in the application of daylight saving time that may occur in some locations. ScheduleOnce is always updated with accurate daylight saving time changes, and the absolute correct hours will appear in the scheduling confirmation email.   I cannot connect - what should I do?   This may be due to temporary communication problems with the Google Calendar API. Please try the following 1. Make sure cookies are enabled on your browser 2. Verify that you can login to your Google or Google Apps account 3. Try to connect again from ScheduleOnce If you're still having problems please contact us, we will be happy to assist you.