Effectively manage the post-sale relationship with your customers
You have worked hard to acquire customers. Now, the challenge is retaining them and reducing churn. If customers don’t recognize the value of your product, or are not provided with the support they require, they lose the momentum to renew their subscription, or even worse, end their subscription half way. Fast onboarding and continuous engagement is the name of the game.
With ScheduleOnce, you can offer customers and free trial users onboarding and support sessions directly from your portal or app. This ensures they can easily connect with appropriate resources, learn about your product and maximize its benefits.
Using our website integration, you can seamlessly integrate scheduling calls-to-action into your portal or app. Logged-in users can be automatically identified when making the booking, allowing them to quickly schedule without providing details you already have and allowing you to easily relate the booking to your customer record.
ScheduleOnce allows you to be accessible to your existing customers without interruptions to your business-generating initiatives. Customers will never be left wondering if and when you will get in touch.
Learn more about ScheduleOnce for onboarding and support