Round robin assignment

Customers select a time from the combined availability of the team and bookings are automatically assigned to a team member based on the round robin method - balancing the workload and maximizing efficiency.

  • Maximize your team’s efficiency

    Round robin assignment occurs among all members available at a given time, using the pooled availability method. This allows you to maximize all the availability your organization has to offer while balancing the workload among your team members.

  • Balance team members’ workload

    With round robin assignment, our algorithm balances the ScheduleOnce booking workload and distributes bookings equally across all team members available at a given time. The least recent team member to receive a booking will get the next booking.

  • Increase team member satisfaction

    Over time, team members with similar availability will receive an equal amount of bookings, ensuring that the workload is shared appropriately. This increases team member satisfaction, resulting in a better experience for the customer.